Forum: MemoQ support
Topic: memoQ cannot open this project because the files no longer exist in their original location
Poster: Thomas T. Frost
Post title: Strange
You should be able to install the latest full version released within one year from the date you bought a licence or within your subscription period. Have you tried the Activation wizard? If it doesn't work, you need to contact MemoQ support.
However, the folder locations haven't been changed, as far as I know. TBs and TMs are in the C:\ProgramData folder and projects in your Documents folder. Opening them in different versions shouldn't change anything.
If you have backups of these folders, you could try to restore a previous version, but be careful not to wipe out any work completed after the backup. These folders are included in my nonstop online backups because they are so important.
Topic: memoQ cannot open this project because the files no longer exist in their original location
Poster: Thomas T. Frost
Post title: Strange
You should be able to install the latest full version released within one year from the date you bought a licence or within your subscription period. Have you tried the Activation wizard? If it doesn't work, you need to contact MemoQ support.
However, the folder locations haven't been changed, as far as I know. TBs and TMs are in the C:\ProgramData folder and projects in your Documents folder. Opening them in different versions shouldn't change anything.
If you have backups of these folders, you could try to restore a previous version, but be careful not to wipe out any work completed after the backup. These folders are included in my nonstop online backups because they are so important.