Forum: MemoQ support
Topic: DeepL plug-in suddenly not working in memoQ
Poster: Fionnymy
Post title: Error from memoQ
This is the error I get: "The MT plugins below could not find the list of supported languages, or they do not support these languages pairs in the project: DeepL MT Plugin: German-italian. Are you sure you want to use these plugins?".
I've already e-mailed with DeepL and this is their answear: "Although we cannot provide direct technical support as the plug-ins are developed and implemented by the CAT Tools providers, we have promptly reported the incident to our development team and checked if other CAT Tools are having the same issue. Based on our tests, other CAT tools are functioning as usual, and we have not received any similar reports from non-MemoQ users.
We have now been informed that MemoQ is working on a fix. We kindly ask for your patience until the issue is resolved."
Topic: DeepL plug-in suddenly not working in memoQ
Poster: Fionnymy
Post title: Error from memoQ
This is the error I get: "The MT plugins below could not find the list of supported languages, or they do not support these languages pairs in the project: DeepL MT Plugin: German-italian. Are you sure you want to use these plugins?".
I've already e-mailed with DeepL and this is their answear: "Although we cannot provide direct technical support as the plug-ins are developed and implemented by the CAT Tools providers, we have promptly reported the incident to our development team and checked if other CAT Tools are having the same issue. Based on our tests, other CAT tools are functioning as usual, and we have not received any similar reports from non-MemoQ users.
We have now been informed that MemoQ is working on a fix. We kindly ask for your patience until the issue is resolved."