Forum: MemoQ support
Topic: How to create a return package when I only translated one out of three files?
Poster: Mario Chávez
Post title: C'est la vie, I suppose
Hi, Edwige,
I hope tech support finds a solution for you pretty soon. When I had need of Kilgray's tech support (the company had paid for it), technicians were very responsive and reasonably fast.
Cheers!
Mario Chávez
[quote]Edwige Thomas wrote:
Hello Mario,
Thank you very much for your answer.
Yes, they have been resolved. Everything seems to be in order with the translation memories. I didn't work with an online project - it was offline, as usual. My client meant the other translators didn't have any issue creating a return package.
I am actually in contact with Kilgray's tech support. They are still figuring out what went wrong and asked me about the languages assigned to me on this project. 3 languages have been assigned to me, whereas I had to translate into only one of them, obviously. [/quote]
Topic: How to create a return package when I only translated one out of three files?
Poster: Mario Chávez
Post title: C'est la vie, I suppose
Hi, Edwige,
I hope tech support finds a solution for you pretty soon. When I had need of Kilgray's tech support (the company had paid for it), technicians were very responsive and reasonably fast.
Cheers!
Mario Chávez
[quote]Edwige Thomas wrote:
Hello Mario,
Thank you very much for your answer.
Yes, they have been resolved. Everything seems to be in order with the translation memories. I didn't work with an online project - it was offline, as usual. My client meant the other translators didn't have any issue creating a return package.
I am actually in contact with Kilgray's tech support. They are still figuring out what went wrong and asked me about the languages assigned to me on this project. 3 languages have been assigned to me, whereas I had to translate into only one of them, obviously. [/quote]