[Urgent] TM attached to a project but not recognized

Forum: MemoQ support
Topic: [Urgent] TM attached to a project but not recognized
Poster: Akiko Nagashima-Detke, MITI

Hello,

I am desperate, and any help is appreciated.

I see TM is attached in a project in memoQ, but I don't see any TM on the right side of the work screen.
I can't enter new translation either.
I tried to export the TM to backup but I receive error message as attached.
What can I do?
This never happened to me...