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memoQ freezes, no Statistics, TM error messages... | Segment could not be saved

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Forum: MemoQ support
Topic: memoQ freezes, no Statistics, TM error messages...
Poster: Annamaria Amik
Post title: Segment could not be saved

This may not be the same problem, but I had this error message when something was wrong with the client's server. They restarted the server (or did something to it) and it worked again. Have you asked your client about this?

memoQ freezes, no Statistics, TM error messages... | Could be a reason

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Forum: MemoQ support
Topic: memoQ freezes, no Statistics, TM error messages...
Poster: Anna Sarah Krämer Fazendeiro
Post title: Could be a reason

In the meantime the client has told me they had problems with the server yesterday. And my dear husband told me he was uploading videos. Both might have contributed to the problems.

Now there should be a way to work on a project offline, if my internet or the client's server encounter problems - and indeen memoQ offers the "Synchronize later" option when there is trouble with the connection. But when I accept to synchronize later, I get error messages the same. There must be a true "Work offline" function.

I hope that things work better today!

Best regards,
Anna

AutoSuggest files and memoQ

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Forum: MemoQ support
Topic: AutoSuggest files and memoQ
Poster: Magdalena Kowalska

Is there any way to use Trados AutoSuggest files with memoQ?

AutoSuggest files and memoQ | No

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Forum: MemoQ support
Topic: AutoSuggest files and memoQ
Poster: Dominique Pivard
Post title: No

No, memoQ and Trados use different mechanisms for their respective autosuggest features.

Project won't open anymore in Memoq

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: Christophe Delaunay

Hello all,

I've been working at the beginning of the week on a project which I cannot open anymore. The file is still in the memoq file in Documents and still appears in the list of documents available in Memoq but when I click on it, nothing happens. Only the titlle shows up on the top bar of the program! No error message either.

I just put a ticket at Kilgray support but I don't know how long it will take for them to answer.

I would really appreciate some help with this issue. First time I have a problem with this software :-o

Many thanks in advance

Project won't open anymore in Memoq | Solved!

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: Christophe Delaunay
Post title: Solved!

Mismatch in the project file!

Project won't open anymore in Memoq | Would you be so kind as to

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: Stepan Konev
Post title: Would you be so kind as to

give more details about your 'mismatch in the project file'.
What does it mean, what created the 'mismatch', and how you solved it?
Thank you.

Memoq vs Trados repetitions analysis

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Forum: MemoQ support
Topic: Memoq vs Trados repetitions analysis
Poster: pkolar

Hi everyone,

I am still strugelling with this interesting difference in analysis difference in memoQ 2015 vs Trados Studio 2015

Source:
My father has 5 horses.
My father has 6 horses.

memoQ analysis (no homogeneity):

10 No match
0 Repetitions

Trados analysis (No internal fuzzy match leverage):
5 No match
5 Repetitions

Can anyone explain why there is such a difference and if there is a workaround to this? I also tried using a Regex tagger for the numbers but it then still show it has 8 words (no match) to translate in memoQ.

Kind regards,
Peter

Project won't open anymore in Memoq | Here it goes

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: Christophe Delaunay
Post title: Here it goes

Hi Stepan,
The fact is I had two files with almost the same name. I put one in the bin thinking it was the second one. Then obviously I couldn't open the one I wanted. I thought about putting everything back (I had more projects in the bin) in the project folder and this solved my problem.
Maybe I shoudn't worry about the bin so much but since I have the TM and then I have the exported file, I usually don't care about the project anymore. Do you keep them all?
Thanx for your attention.

Project won't open anymore in Memoq | What I do

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: John Fossey
Post title: What I do

I keep them all, as very occasionally after completing a job a client has come back a week or so later with another document that is the same project.

[quote]I just put a ticket at Kilgray support but I don't know how long it will take for them to answer. [/quote]

For the record, I had a licensing issue with memoQ yesterday and put in a support ticket. From the time I sent in the support ticket (by email) to the time a Kilgray support engineer had resolved the problem was 11 minutes! That's with me in Canada and support being in Hungary.

Project won't open anymore in Memoq | Thank you Christophe

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Forum: MemoQ support
Topic: Project won't open anymore in Memoq
Poster: Stepan Konev
Post title: Thank you Christophe

I think this information may be useful for someone else in the future.

RE: Do you keep them all?
If you ask me, I have only one project (foreign-to-native) for each client. Plus some of them (minority) ask me to do backward translations (native-to-foreign). Thus I have 10 to 12 'permanent' projects and I only delete files from them, but not the projects. This saves time because deleting/adding a file is much quicker than creating a new project for each next job.
*Exception is SDL packages. They behave as individual projects, so I delete them from memoQ project list as soon as done.

Memoq vs Trados repetitions analysis | tick boxes

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Forum: MemoQ support
Topic: Memoq vs Trados repetitions analysis
Poster: Philippe Etienne
Post title: tick boxes

My take:

Numbers are viewed as "placeables" by Trados: if only numbers change in a sentence, Trados says it is the same sentence (who cares about plural and singular anyway).

Certainly MemoQ can do that too, there must be a tick box (categorised as discount tick boxes like homogeneity or internal fuzzying) to this end somewhere in TM settings or penalties or autosomething.

Philippe

Handoff package killed memoQ 2013 R2 upon downdoad

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Forum: MemoQ support
Topic: Handoff package killed memoQ 2013 R2 upon downdoad
Poster: Helle Gylling

Hi everybody

I just tried to download a package sent to me from an agency. My antivirus program came up and screamed Malware and removed 4 items - but too late - memoQ doesn't work now. I ran my antivirus program again and restarted my computer, but I still can't launch memoQ. When I try I get this error message:

TYPE:
System.IO.FileNotFoundException

MESSAGE:
Could not load file or assembly 'MemoQ.TranslationEnvironment, Version=1.0.5526.20799, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

SOURCE:
MemoQ.TranslationMemory.GUI

CALL STACK:
at MemoQ.TranslationMemory.TranslationMemoryManager..ctor()
at MemoQ.TranslationMemory.TranslationMemoryManager.get_Instance()
at MemoQ.Application.MemoQApp.InitHeavyResourceManagers()
at MemoQ.Application.MemoQApp.InitGlobalSettings()
at MemoQ.MainWindow.mainCore(String[] args)

Is there anything I can do? Please help!!!

Helle

Handoff package killed memoQ 2013 R2 upon downdoad | Reinstall MemoQ

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Forum: MemoQ support
Topic: Handoff package killed memoQ 2013 R2 upon downdoad
Poster: Thomas T. Frost
Post title: Reinstall MemoQ

Maybe you should reinstall Memoq.

Would you mind telling us which antivirus did this so we can avoid it?

Free workflow for handling memoQ projects containing a lot of repetitions

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Forum: MemoQ support
Topic: Free workflow for handling memoQ projects containing a lot of repetitions
Poster: Stanislav Okhvat

Dear memoQ users,

Projects containing many repetitions present a unique difficulty: consistent translation of repetitive segments. As you translate and then review the translation in multiple documents, you need to make sure that identical segments in different documents are translated consistently. Doing this correctly is critical for delivering such projects on time.

To make it easy for memoQ users, we have created a special workflow which walks you through the entire process of setting up, translating and reviewing a project containing many repetitions. The workflow contains a workflow chart, a detailed description of each step, and a summary explanation at the end. Reading time is around 1 hour but it may save you days, even weeks of frustration.

Download workflow (PDF)

Acknowledgements:
Thanks to all of you on the Yahoo memoQ forum for pointers, suggestions and sharing your observations, which helped greatly. Please do provide comments on the workflow.
Thanks also to Kilgray who never deny our difficulties but try to understand and address them and who bring out new versions with improvements based on our comments.

Best regards,
Stanislav Okhvat,
SafeTex

Free workflow for handling memoQ projects containing a lot of repetitions | Why not just create a view?

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Forum: MemoQ support
Topic: Free workflow for handling memoQ projects containing a lot of repetitions
Poster: Stepan Konev
Post title: Why not just create a view?

Workflow:
Step 1. Create view for non-repetitions and first occurences in all files.
End of workflow

As I received a question, here is my UPDATE: I mean that you can just select a number of files from your list and glue them ('Create view') with filtering/sorting options as shown on page 7 of the pdf attached by Stanislav (Advanced options - Min. frequency: 1 + 'Keep duplicates' unchecked).
[IMG] [url removed] [/IMG]
This gives non-repetitions and first occurences from all selected files.

Besides, I don't understand, why Step 4 reads 'Translate individual documents'. If you translate them one by one (individually), then why you need this workflow at all. The trick is that one step gives all you need in a single file. All those problems with manual correction, splell-checking, find and replace, QA, etc. solve themselves if you have a single file net of duplicates.

*If you split/join segments before starting your work (to make wrong segmentation right), then you may also not care about this statement from pdf:
Remove the First Segment Occurrences view. This is important because, unless this view is removed, memoQ will not allow joining or splitting segments in documents.

[Edited at 2015-12-14 09:47 GMT]

Free workflow for handling memoQ projects containing a lot of repetitions | Shortening the workflow

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Forum: MemoQ support
Topic: Free workflow for handling memoQ projects containing a lot of repetitions
Poster: Stanislav Okhvat
Post title: Shortening the workflow

Hello, Stepan,

Good comment. :)

The problems with translating a single view of all non-repetitions and first occurrences are as follows:

- No way to see context during translation.
- Almost impossible to share work among translators (you basically need to split your view into subviews, which requires several additional non-obvious steps).
- Almost impossible to submit something for external proofreading as the proofreader requires context.
- Hard to deliver work in stages, as you complete each individual file.
- No way to join/split segments unless you painstakingly join/split segments before you create such a view. On many big projects you actually make a decision to split/join segments during the translation stage, especially if the original document is badly formatted or requires rewordings.

Stanislav

Handoff package killed memoQ 2013 R2 upon downdoad | Reinstall MemoQ

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Forum: MemoQ support
Topic: Handoff package killed memoQ 2013 R2 upon downdoad
Poster: Christophe Delaunay
Post title: Reinstall MemoQ

Thomas is right, you should install it again and put Memoq as an exception in your antivirus. Be sure you have the Memoq software downloaded from the official site though!
Good luck!

Is the MemoQ licence lifelong? | Constant Update Syndrome

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Forum: MemoQ support
Topic: Is the MemoQ licence lifelong?
Poster: Georgios T.
Post title: Constant Update Syndrome

[quote]Dominique Pivard wrote:

...Kilgray releases at least one major version (sometimes two, eg. memoQ 2013 and memoQ 2013 R2) every year, while SDL only releases major versions every 2-3 years (2009, 2011, 2014), so you get more for your money in terms of new features. [/quote]

For me, as a power user since the 90's who can tell when supports are really needed and useful, "getting more for my money" means nothing. I don't *want* updates every year (or even more often than that, gods forbid) because most upgrades break things or make them less useful. Since the late 00's, it has been like this for most software and OS (*cough*Windows8-10*). Apps updating every couple of days? What a joke.

The CUS ("Constant Update Syndrome") is a phenomenon created artificially in an era where quantity (of content, updates, stuff in general) seems to matter more than quality and stability. The reason is of course simple: more upgrades -> more money asked. I am not saying their IT/Dev departments are not working on stuff. I am just saying that they don't NEED to work so much on new stuff. We all see all the constant "improvements" on UIs that are just copying other products' (first it was MS Office, now it's the Google Docs aesthetic) etc.

I'd LOVE it if I could have a major version every 3 years (and just some small patches to fix bugs in between). Updating for its own sake is completely unreasonable. Even the addition of new main features doesn't really need a full redesign of so much code and UI elements. I don't want to get "more for my money", I want to get the most I can for as little money as possible, without unnecessary content being shoved down my throat, just because that's the zeitgeist. "Getting more for your money" is usually nothing but an elementary marketing trick to get us to pay more on unnecessary products and services.

[Edited at 2015-12-14 11:16 GMT]

Is the MemoQ licence lifelong? | memoQ's updates are always useful

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Forum: MemoQ support
Topic: Is the MemoQ licence lifelong?
Poster: Tomás Cano Binder, CT
Post title: memoQ's updates are always useful

[quote]Georgios T. wrote:
For me, as a power user since the 90's who can tell when supports are really needed and useful, "getting more for my money" means nothing. I don't *want* updates every year (or even more often than that, gods forbid) because most upgrades break things or make them less useful. Since the late 00's, it has been like this for most software and OS (*cough*Windows8-10*). Apps updating every couple of days? What a joke.[/quote]
I can vouch for memoQ and Kilgray in this sense: since I started using memoQ (and I mean a memoQ Server, so "the works", really) back in 2009, memoQ's updates have all been very positive and harmless. We are never afraid of updating (minor updates happen every couple of months; major updates approximately once a year), as we have never lost anything and features added or changed improved our work. We decide when to update, and usually do over weekends or evenings.

I do remember that we had minor glitches a couple of times over these years, but Kilgray always reacted really quickly and solved the problem. In 99% of the updates, the process and its results work perfectly fine. I think Kilgray take updates very seriously and only publish them after thorough testing. At least that is my impression!
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