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mark segment as provisional | Leave it unconfirmed

April 11, 2018, 10:27 am
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Forum: MemoQ support
Topic: mark segment as provisional
Poster: Thomas T. Frost
Post title: Leave it unconfirmed

I just leave it unconfirmed (after confirming once what I already have, to be sure it's saved, then typing a blank to unconfirm it).
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Deleting files from Translation Project in MemoQ | Thank you!

April 11, 2018, 6:25 am
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Forum: MemoQ support
Topic: Deleting files from Translation Project in MemoQ
Poster: Alexandre P.
Post title: Thank you!

Hello everyone, thank you for your replies, it worked, thank you. I deleted the files and they still appear in my concordance search results, that was my main concern! Have a great day!
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"

April 13, 2018, 3:05 am
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: Jenny Duthie

Hello, with some of my projects in MemoQ, the following message comes up when I try to pre-translate files:

Normal pre-translation]

memoQ cannot find the requested LiveDocs corpus; it may have been deleted.
GUID: a30c94b0-4532-4c52-b2cb-5a4fcd1b546e

I've searched in the tech forums here & on Kilgray's website, but have not found a solution to this problem, also, when I click cancel when this problem comes up, MemoQ just gets stuck & have to restart it. Has anyone come across this problem? Any suggestions would be appreciated, thank you.
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Funky jumping cursor problem in v. 8.4.6 on client server version 2015

April 13, 2018, 3:28 am
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Forum: MemoQ support
Topic: Funky jumping cursor problem in v. 8.4.6 on client server version 2015
Poster: spamalot

Hi all,
I have a really strange and very annoying problem in the just downloaded new version of MemoQ 8.4.6:

In a really large project, I type super fast into the target segment (content is on the banal side) and while I do so, the cursor simply jumps anywhere it wants in the same segment and starts overtyping what I have. I cannot force this error to occur by pressing, e.g. Shift + whatnot, it is completely random.

When it happens, I also get an "Internal application error TYPE: System.ArgumentOutOfRangeE" -- googled for that and it has nothing to do with importing documents or similar in my case. The documents were provided on a server and I simply checked them out.

What my client now thought was that maybe it's a compatibility issue because I didn't have the issue with my previous version 8.3 or something. They are running MemoQ of 2015. I have tried reinstalling, I have deleted and re-checked out the project, and upon suggestion from Kilgray support, I did what they call a "GUI reset". The reset worked for that one day, now it is back to the same thing again :(

Has anyone else had this issue or maybe in touch with kind spirits from the Netherworld who might be able to tell why this is? It is incredibly annoying. THANKS!!

Spamalot

[Edited at 2018-04-13 10:31 GMT]
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Funky jumping cursor problem in v. 8.4.6 on client server version 2015 | touchpad?

April 13, 2018, 3:39 am
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Forum: MemoQ support
Topic: Funky jumping cursor problem in v. 8.4.6 on client server version 2015
Poster: Elif Baykara
Post title: touchpad?

Hi,
I assume that this problem occurs only with the specific software you have mentioned. Yet, I remembered that I had the same problem only while I was working with memoQ (desktop version) but actually it was caused by the touchpad I had on my external keyboard.

Although logically the same problem should have occurred on any problem when I was using the same external keyboard, strangely it was only the case with memoQ.

It took me a while to find the cause and then another while to fix it but I am happily working now.

I hope this helps :)

Elif
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......" | Register local?

April 13, 2018, 9:38 am
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: John Fossey
Post title: Register local?

Try using Register Local - I sometimes have this problem with TMs and TBs. Open the Resource console > LiveDocs > click on Register local > open the appropriate LiveDocs folder and double click Corpus.xml
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......" | Thanks very much John, I'll try that :-)

April 13, 2018, 12:08 pm
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: Jenny Duthie
Post title: Thanks very much John, I'll try that :-)

Thanks John!
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Problem importing termbases to MemoQ from xlsx/csv files | doesn't work for me

April 14, 2018, 5:12 am
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Forum: MemoQ support
Topic: Problem importing termbases to MemoQ from xlsx/csv files
Poster: Georgios Tziakos
Post title: doesn't work for me

I am afraid I am having the same issue and calling them both "terms" doesn't solve it. :(

Thanks,
Georgios

PS: I just called the column "Arabic" and the import was done. Go figure. But the problem is that while translating, my project looks only for Greek terms (naturally), which means it's still unusable. If I use non-variant English, it doesn't detect it either. If I use English (US) it does. Unfortunately, MemoQ doesn't seem to have any Greek variants available so I can bypass the issue that way.

[Edited at 2018-04-14 12:26 GMT]
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......" | Register Local button is greyed out....

April 14, 2018, 7:24 am
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: Jenny Duthie
Post title: Register Local button is greyed out....

The Register Local button is greyed out....
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......" | Server URL: My Computer

April 14, 2018, 11:37 am
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: Epameinondas Soufleros
Post title: Server URL: My Computer

Perhaps you have accidentally switched to a different server.

On the top of the window, click on the drop-down menu labeled "Server URL" and select the "My Computer" option. Problem fixed, right?
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Funky jumping cursor problem in v. 8.4.6 on client server version 2015 | it happened to me eons ago

April 14, 2018, 4:48 pm
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Forum: MemoQ support
Topic: Funky jumping cursor problem in v. 8.4.6 on client server version 2015
Poster: Claudio Porcellana
Post title: it happened to me eons ago

in my case, the problem was linked to a laser optical mouse, unable to read low-contrast surfaces

I used this first
[url removed]

then I bought a gamer mouse-pad like this one
[url removed]

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Cannot open a project | Thank you!

April 14, 2018, 6:03 pm
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Forum: MemoQ support
Topic: Cannot open a project
Poster: Catarina Ramos
Post title: Thank you!

[quote]Helios_Dang wrote:

Delete this file:

TermExtract.xml [/quote]

This just saved my life! Thank you!
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Funky jumping cursor problem in v. 8.4.6 on client server version 2015 | Enabled touchpad

April 15, 2018, 8:36 am
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Forum: MemoQ support
Topic: Funky jumping cursor problem in v. 8.4.6 on client server version 2015
Poster: ahartje
Post title: Enabled touchpad

When I´ve had this problem some years ago, it has been linked to the enabled touchpad of my pc.
Disabling the touchpad solved the problem, like in Elif´s case.
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Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......" | Thanks Epameinondas, but where is that particular drop-down menu, please?

April 16, 2018, 7:52 am
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Forum: MemoQ support
Topic: Problem with pre-translate in MemoQ 2015: "memoQ cannot find the requested LiveDocs corpus......"
Poster: Jenny Duthie
Post title: Thanks Epameinondas, but where is that particular drop-down menu, please?

"On the top of the window, click on the drop-down menu labeled "Server URL" and select the "My Computer" option."

Is the drop-down menu on the Project page, LiveDocs, translation page.....? I can't find it, please advise, many thanks!
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TMX Import into memoQ Translation Memory

April 16, 2018, 11:04 am
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Forum: MemoQ support
Topic: TMX Import into memoQ Translation Memory
Poster: Bozo_the_Clown

I have a large TMX with a huge number of parameter and formatting placeholders (for example {0}, \n, \t). How can I import these placeholders into my memoQ translation memory so that they appear as tags?

Thanks for anyone who can help!
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memoQ 8 - Empty Translation results pane - FIXED

April 17, 2018, 4:26 am
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Forum: MemoQ support
Topic: memoQ 8 - Empty Translation results pane - FIXED
Poster: Tomás Cano Binder, BA, CT

My dear colleagues and nevertheless friends,

I had this odd problem with memoQ that I have now resolved with the help of Kilgray's support. I thought I'd share it with you in case anybody has the same thing.

The issue is that the "Translation results" pane was empty, despite the translation memory, termbases, and other resources containing many possible matches that should appear in the pane. In fact, when I did Statistics on a single row, the TM contained a 100% match which did not show up in the pane.

The solution: Apparently the Preferences XML file controlling the lookup of translation results had gone bananas, and it had to be recreated.

Steps to correct this (please close memoQ first):
1. Go to memoQ's Program Data folder (in my computer, C:\\Users\\[my user name]\\AppData\\Roaming\\MemoQ) and find the file Preferences-lookup.xml.

2. Delete the file (or rename it to put it out of the way and force its creation).

3. Run memoQ. A new Preferences-lookup.xml is created automatically that fixes the issue. You might want to compare your renamed XML file with the new one and see what went corrupt.

Now all that is left to do is to check your lookup preferences, which might have gone back to the defaults. Do so by right-clicking the Translation results pane and choosing Customize Appearance.... Tab Lookup results is the one to check.

I hope this helps someone in the future!

Greetings from sunny Spain (after weeks raining cats and dogs),
Tomás
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memoQ 8 - Empty Translation results pane - FIXED | Tomás,

April 17, 2018, 5:07 am
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Forum: MemoQ support
Topic: memoQ 8 - Empty Translation results pane - FIXED
Poster: Angel Llacuna
Post title: Tomás,

How can I disable the display of the Machine Translation entries on the Translation Results window ?

These are the entries with numbers over orange background on this screen capture :

[url removed]

[Edited at 2018-04-17 12:11 GMT]
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memoQ 8 - Empty Translation results pane - FIXED | Easy enough

April 17, 2018, 5:14 am
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Forum: MemoQ support
Topic: memoQ 8 - Empty Translation results pane - FIXED
Poster: Tomás Cano Binder, BA, CT
Post title: Easy enough

If you use the Customize appearance option I mentioned in the post, you will see that you have different types of lookup results, each with a different colour. You have an Enabled checkbox for each one. Simply uncheck the checkbox of those items you do not want in the Translation results pane.

If I may, I think the yellow items are by default the LSC results, i.e. fragments or phrases that could be useful to you, found automatically by memoQ in your TM. I find that tremendously useful, especially as the translation memory grows, since memoQ might save you a lot of time checking for concordances (Ctrl+K). I would encourage you to keep that option on for some weeks and see whether they can be useful to you as well.
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Funky jumping cursor problem in v. 8.4.6 on client server version 2015 | I think I got it semi-sorted

April 18, 2018, 6:18 am
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Forum: MemoQ support
Topic: Funky jumping cursor problem in v. 8.4.6 on client server version 2015
Poster: spamalot
Post title: I think I got it semi-sorted

Hi guys,
Thanks all of you for your kind replies -- the ProZ notifications all got stuck in my bulk, thus my late reply -- what I have figured out so far:
It is not because I am using an optical mouse and wireless keyboard (because I have been doing so before). I am on a desktop and do not have a touchpad. I, too, had initially suspected the wireless keyboard and/or mouse but then I thought:
If I imagine MemoQ to be Trados for a second, what would cause Trados to do weird things? Multiple projects open (impossible in M), too many files open (impossible in M), too big a TM in need of reindexing (MemoQ said my TM needs no fixing) -- but then lightning struck:
I have autotyping / autopropagation on with the setting "show in text AND as list" and I disabled the "list" and the problem got a lot better.
Taking into account that the client uses an ancient MemoQ version and the project is rather large as is my TB and TM, I think it is a very specific problem with the project.
I still have one check to do with Tech Support and will update this post as soon as I get a final answer (just in case it is not what I think it is) :D
THANKS SO MUCH!!
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Article 1

April 20, 2018, 7:50 am
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Forum: MemoQ support
Topic:
Poster: Zeki Güler



[Edited at 2018-04-20 14:52 GMT]
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